What if I have questions or issues?
Tap the ? button on your Bike Share KC app (available for iPhone and Android) to chat or send us an email at info@bikesharekc.com.
How do I find a bike?
Bikes can be located using the Bike Share KC app. If you are a bus or streetcar rider, you can also use the Transit app to plan a bike+bus/streetcar trip and find bikes.
E-bikes are available in Kansas City (Missouri), Kansas City (Kansas), North Kansas City, the Aspiria Campus, and Lenexa. Classic pedal bikes are available at the Aspiria Campus.
How do I check out a bike?
Scan the QR code on any Bike Share KC to unlock the bike and start your ride. Be sure to setup the Bike Share KC app and load a payment method before scanning.
You must be 18+ years old to use a Bike Share KC.
How much does it cost?
Fees and fines
- To avoid a $2 parking convenience fee, return your bike to designated a Bike Share KC hub at the end of your trip. Click here to read pricing updates that went into effect January 1, 2025.
- Riders who leave a bike unlocked or parked improperly may incur additional charges. See “Why am I being charged an additional fee? Why is my account frozen?” below to learn more about fees and fines. Follow the instructions on the app to park and lock your bike.
Walk-up registration
E-bikes are $1.00 to unlock and 25 cents per minute. Classic bikes (available only at Aspiria) are $1.00 to unlock and 15 cents per minute.
Explorer pass
$15. No unlock fees. Includes unlimited rides, each up to 4 hours. Additional minutes are charged at the same rate as pay-as-you-go trips. Parking rules apply– you must lock to a hub to avoid a $2 convenience fee. Expires 24 hours after purchase.
Multi-day memberships
Bike Wrangler monthly membership: $39. No unlock fees. Includes 80 minutes of free riding time per day. Expires 30 days after purchase. Includes automatic enrollment in the Bike Wrangler program, offering riders a chance to earn their next month’s membership FREE.
Annual membership: $149. No unlock fees. Includes 80 minutes of free riding time per day.
Special memberships
If your employer, landlord, school, or organization is a partner or sponsor of Bike Share KC, you may be eligible for a free or discounted Annual Membership. Please contact your human resources representative, leasing office, or membership manager to see if they participate and how to redeem your discount.
People who receive services from our Bike Share for All partners may qualify for a significantly discounted membership.
Bike Wranglers
Bike Share KC Monthly Members can earn a free Monthly Membership by returning Bike Share KC bikes parked Out-of-Hub to designated hubs. Click here to learn more about our RideKC Bike Wrangler program.
When is the “hold” released on my credit card?
The hold that is placed on your credit card when you check out a bike is released at the end of your trip, but it may take up to a couple of days for it to reflect on your bank statement.
Are the bikes available all year round?
All Lenexa and Aspiria bikes, and a portion of the Kansas City, KS fleet go into “winter hibernation” starting December 1. Each year, the bikes in these fleets get a full tune-up over the winter months to prepare them for the busy spring biking season. According to Bike Share KC’s agreements with our partners, the fleets are out of service from December 1 through about March 1.
If you are a Bike Share KC member, your membership works in all of our systems. Use the Bike Share KC app to find bikes in KCMO, KCK, and North Kansas City all year round!
Can I rent multiple vehicles from Bike Share KC?
You can rent up to four bikes (classic bikes and/or e-bikes) on one account. Scan the QR codes using the app to begin, and don’t forget to use the app to end all trips when you are done riding.
How does the motor work on the e-bikes?
Our bikes are “pedal-assist,” which means that the motor turns on automatically when you start pedaling and stops running when you stop pedaling. Don’t be tempted to push harder up a big hill– just pedal normally and let the motor do the work! The motor tops out at 20 mph.
How do I end a trip?
Deploy the kickstand and lock up the bike: Every bike has both a cable lock that wraps around a fixed object and wheel lock that automatically closes through the rear wheel. Wrap the cable lock around a bike rack or pole, insert the end into the wheel lock, and press the slide to secure the wheel lock through the cable loop.
Use the RideKC Bike app to end the trip: Select your bike in the app and click End Trip. Follow the instructions on the app to snap a photo of your bike and close your trip.
- What do I do if the trip is still running on the app? Don’t panic! Safely lock and secure your bike, then contact customer service by phone, email, or through the app. We will help you resolve and end your trip.
- What if I can’t take a photo to end my trip? Just make sure it’s locked safely in a hub or at a rack and then shoot us a message. Our customer service team is local, and we’re here to help.
Where can I park a Bike Share KC bike?
Lenexa and Aspiria
In Lenexa and at the Aspiria Campus, riders must lock up at official Bike Share KC hubs to avoid parking fines. Use the Bike Share KC app to locate your nearest hub. While many of our hubs can be identified by bright blue bike racks and signage, some previously existing public bike racks have been designated as official hubs for your convenience.
KCMO, KCK, and NKC
In Kansas City (Missouri), Kansas City (Kansas), and North Kansas City, riders may lock up and end their trip for free at official Bike Share KC hubs.
For a $2 out-of-hub convenience fee, riders may lock up nearly anywhere within the service area as long as the bikes remain available to other users and do not inhibit anyone else’s mobility. Click here to read about parking policy updates that went into effect January 1, 2025
Please park and lock up at designated Bike Share KC hubs or at publicly-available bike racks. Riders may also lock up and end their trip at a street sign or pole as long as the bike doesn’t block a sidewalk, doorway, staircase, ramp, or other access point. Please do not lock up bikes to transit stops, fences, handrails, short poles, trees, or private bike racks that are not available for use by the general public. Users may incur a fine for parking a bike without ending their trip or using the cable lock, or for parking a bike in a manner that blocks an access point.
Why am I being charged a fine? Why is my account frozen?
To avoid a $2 parking convenience fee, return your bike to designated a Bike Share KC hub at the end of your trip. Click here to read pricing updates that went into effect January 1, 2025.
You may incur fines or cause your account to be frozen if you park a bike improperly, damage Bike Share KC equipment, or repeatedly violate the user agreement. Avoid incurring the following fines by following the instructions in the app and contacting customer service when you need assistance:
- $20- When Bike Share KC staff is required to relocate a bicycle that is parked improperly.
- $5- When the bike is not secured with the cable AND wheel lock to a bike rack or approved object in the “furniture zone” of the public right of way. The furniture zone is the space between the sidewalk and the road. See above “Where can I park a Bike Share KC?” to learn more about proper parking.
- $10- When the bike is impeding pedestrian, ramps, stairs, transit boarding, or vehicle right-of-way zones.
- $10- When the bike has been secured on private property. Bikes must always remain publicly accessible and are not permitted to be secured on private property.
Repeat offenses will result in freezing of bike service access.
Users are responsible for any damage incurred to the bike during use. Please report any maintenance issues immediately in the Bike Share KC app to avoid damage fines.
Can I lock the bike without ending my trip?
Yes! You lock the bike and keep your trip open (place it on “hold”) if you need to run into a store for a quick errand. Usage fees continue to be charged until you end the trip in the app.
When you are on a trip, tap the “Add stop” on the “on trip” screen in the app to hold the bike. To restart your trip/reuse the bike, tap “Resume” on the “on trip” screen in the app.
Do I have to wear a helmet?
Please check with your local jurisdiction for helmet laws. Bike Share KC recommends a helmet even when it is not legally required; a helmet can greatly increase your safety.